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At Debbie & Willow, you can shop with peace of mind thanks to our 30-day money-back guarantee. Simply return your items within 30 days.
What Our Customers Are Saying
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Debbie & Willow Melbourne was born from a deeply personal journey inspired by life, family, change and the importance of feeling confident and truly yourself in what you wear.
As I now step into a challenging chapter, my daughter and I have made the difficult decision to close our store due to ongoing health challenges. We say goodbye with gratitude through our Final Clearance Sale.
This is your last chance to shop our collection. Quantities are limited and once sold out, items will not be restocked.
Thank you for being part of our journey.
With love,
Debbie & Willow
FAQs
Yes, we offer free shipping across Australia with secure tracked delivery for fast and reliable service.
If your item doesn’t meet your expectations, you are welcome to return it within 30 days of receiving your order.
Before sending anything back, please contact our customer service team at support@debbie-willow.com and let us know the reason for your return so we can process your request smoothly.
For full details, please see our Return Policy.
All orders come with a Track & Trace code, allowing you to follow your parcel every step of the way. Tracking details will be sent to your email within 24–72 hours after your order has been placed.
You can pay safely and securely with the following payment methods: PayPal, Credit Card, Visa, Mastercard, American Express, Apple Pay, Google Pay and Maestro.
Yes, once you've placed your order, a confirmation will be sent to your email inbox. If you don’t see it, feel free to reach out to our customer service team, we’re happy to help you right away.
Email: support@debbie-willow.com
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